derrickWe’re delighted to welcome Derrick Vernal as our new Service Director.

Derrick has been in the telecommunications industry for over fifteen years. Working as Global Services Manager for the last six years, Derrick joins us from Colt Technology Service, bringing with him over a decade of experience heading up Customer Service teams.

He has a wealth of management and service expertise in the telecoms and technology sector, together with a deep understanding of customer’s needs.

He will be responsible for the development and coaching of our Order Management and Service teams, reviewing and developing change management processes and executing strategic operational plans.

“I’m very happy to be joining Frontier at such an exciting time,” said Derrick Vernal, “My focus is to lead our teams into the next successful phase of growth and development.”

Introducing the new Customer Service Team
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