Over the years the flexibility of working environments has become one of the key drivers in creating a productive and motivated workforce.

Although traditional offices still exist, it is becoming more and more common for businesses to encourage and offer flexible working options to their staff. One of the main reasons for this is the way business communication has evolved, plus the needs and wants of the end-user. Most workers are used to having the most up to date technology and applications in their personal life; therefore it only makes sense for them to have the same services available to them in their workplace. Hosted telephony allows them to have that.

Here are the key ways in which a cloud-based telephony solution can increase the flexibility and productivity of your workforce:

Remote working

A recent survey found that 58% of the UK’s workers are offered flexible working, and with 45% of people spending over an hour commuting to work every day, it’s no surprise that remote working is becoming more and more popular.

Over half of the people questioned in the survey felt they would be more productive if they worked outside of their office. A hosted telephone system allows your workforce to do just that by logging in and out of their desk phone number using either their mobile device or a SIP phone. This gives employees the ability to access their desk phone in the same way they’d log into their emails, CRM or remote desktop. This also means they are easily contactable whether they’re out on the field across the country or working from a home environment.

Expansion

Not only will a hosted system increase the flexibility of your staff, it will also have a positive impact on your businesses flexibility. Because VoIP operates using your internet connection, this makes it a lot easier to add additional users to your existing infrastructure should your business start to grow. Rather than making room for the extra members of staff in one set office space, VoIP enables them to work remotely meaning no costly installation fees.

What’s more is that you can take away licenses/users in the same manner, should you need to downsize at any time or if you operate a seasonal business where telephone users go up and down during certain periods.

For the same reasons, a cloud-based telephone system also gives you the ability to take your system with you should you decide to move office – just as long as the new location has a suitable broadband bandwidth.

Costs

Lastly, when it comes to the price of hosted telephony, what you see is what you get. There are no upfront costs (if you do not require handsets), just a simple monthly bill calculated on a per user per month basis, depending on your call charges.

This gives you the flexibility of managing your budget as your business only pays for the telephony it requires, not expensive hardware or software.

VoIP is certainly a worthwhile investment if flexibility and productivity are already well valued in your business or if this is something you’re looking to improve. If you’d like to find out more about how we can help your business with a VoIP solution call 08000 92 62 32.

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