What’s driving bandwidth consumption in your office?

slow bandwidth

Does your office internet connection crawl along at a snail’s pace?

Did you know that a sluggish internet connection is one of the top complaints of office workers? (The biggest is the office temperature!)

The good news is that there are many things you can do to improve this. Being aware of what is most likely to slow your internet down can help you streamline your usage and get the most out of your package. So here’s a list of the biggest culprits when it comes to eating up your bandwidth and slowing your system down.

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How to protect your business from Toll Fraud

Are you protecting your business?

Toll Fraud is one of the fastest growing cyber-crimes, with cases increasing by 15% each year.

The costs and damage to a business can be astronomical. The United Kingdom is the third most targeted country in the world with €1.7bn costs for Toll Fraud alone. Read More

Everything you need to know about the arrival of 5G

You’ve seen the media coverage; here’s our guide to 5G

The next generation of the mobile network is undeniably the next step in terms of connectivity. Despite it not yet being available to consumers, it’s a topic that has been discussed for many years with testing taking place on a regular basis. This is our little guide, providing Everything you need to know about the arrival of 5G Read More

8 telecoms risks to your GDPR compliance

Telecoms security and GDPR

telecoms security and GDPR

GDPR is changing the way you communicate with people. It is changing how you manage the personal data you have about these people. The legislation changed 18 months ago and you have until May 25th 2018 to be able to demonstrate you are compliant.

It is not our role to tell you of how to manage your data, but we can help with one of the key aspects of the GDPR regulations: security. Read More

Why VoIP would be suitable for your business

There’s no doubt that there has been a shift in the way businesses operate.

Workforces have become more spread out, bring a specific set of challenges.

The question is: can VoIP be a suitable solution for many of the changes that the modern-day business faces? In order to know whether implementing a cloud based telephone system is the best route for you, it’s important to ask yourself the following questions about your business…

Are there any remote workers?

Whether it’s working from a different location altogether or just hot desking within the office, 42% of workers are offered flexible working and it is certainly on the rise. If you have people working from home or on the move, a VoIP solution allows them to be contactable from wherever they are.

If this is not something your business currently does, it’s worth thinking about how this could change in the future. 53% of people feel that they would be more productive if they could work outside the office, a hosted solution gives workers the ability to do this.

Will my business be expanding in the future?

If you plan to grow your business over the coming years then a hosted solution would certainly be beneficial for you. Whether it’s moving office, more locations or more users, your provider will be able to make these changes with a fairly quick turnaround time. Likewise, if you plan to downsize over the coming years, you can gradually reduce the number of licenses you have.

What features does my business require?

Depending on the type of business you operate, it is worth thinking about the features that you would require on a regular basis. If a feature rich phone system is what you are after, things like call forwarding and conferencing often come as standard with VoIP solutions, whereas these would be additional bolt-on’s on traditional systems.

Do you have a seasonal business?

If your business is busier at certain times of the year, you can easily add and remove licenses depending on your needs during that time period. For example, if the number of inbound calls rapidly increases during the summer months and you consequently require more staff on the phones.

Do I have an old telephone system?

Before upgrading your current telephone system it is worth looking into VoIP as an option. It’s important to regularly review your businesses needs and wants when it comes to telecoms. It is a constantly evolving market with lots of new products and services available to businesses.

If your phone system isn’t particularly old but you’re looking to upgrade it, it is possible to integrate VoIP with your current setup.

Is good internet connection available?

A common issue which often stalls the installation of a VoIP solution is connectivity. If there isn’t a strong enough internet broadband connection within your business premises your hosted telephone system simply won’t work.

You can start by checking you have enough bandwidth to provide you with high-quality calls, this is a simple check which you can do yourself. You need approximately 100 Kbps Up and Down to make one call plus the capacity needed for your usual internet activity – email, web browsing etc.

From these steps, it’s clear to see that it’s always important to check that the voice and data solution you’re looking into is suitable for your business. If you ever have any questions about VoIP or any other product, you can give us a call on 08000 92 62 32 to talk about the services available to you.