Welcome to the autumn edition of the Frontier Voice and Data Newswire.
I hope that you’ve had a great summer. Post-Brexit, the country seems to be in an optimistic mood and here at Frontier we are too.
Our Olympic and Paralympic teams are living proof of the positive results that can be achieved with proper investment, hard work, genuine encouragement and the implementation of proven systems. Success breeds success. And where does success start? With belief.
I like to think we’ve got the same successful mindset at Frontier. We’ve certainly got the belief!
I’m excited about where our business is going, and it makes me proud to see, every day, the positive results of our investment, in our people, in our customers, and in our products.
As part of our investment we continue to recruit industry-experienced professionals to add to our expertise. This month, we are delighted to introduce Derrick Vernal as our new Service Director. This is a newly-created role to bring greater focus to our Provisioning and Technical Support teams in providing first-class service and support to our customers.
Last month we established a dedicated Customer Support Team, focused on supporting the needs of customers. Full details of the team members are enclosed.
We’re expanding our product portfolio to better meet your business needs. For example, we can now provide you with business electricity and gas at industry-beating rates.
Just send us a copy of your most recent bill and we will provide you with a no-obligation quote, usually within one working day. Even if your current agreement still has a few months to run, you are still able to fix the rate now to ensure you enjoy the competitive rates on offer.
Did you know that if you do not cancel or re-negotiate your current agreement prior to the contract end-date, you will automatically go onto your supplier’s standard rate, often at a premium of up to 40%? So beware!
We have also negotiated some excellent new tariffs with our mobile suppliers so whenever the contract with your existing provider is due to expire, please don’t forget to ask us to quote.
For the third consecutive year, we sponsored the annual golf day of a local charity, First Step. This year we raised a record total of more than £11,500, which will be used to support children under five years old with learning and health difficulties.
On top of all this, I’ve been through my own personal physical challenge recently, a 100 mile bike ride to raise money for Prostate Cancer UK. It’s a cause that’s close to my heart and every mile was worth it as more than £4,000 was raised for this great charity.
Now the school holidays are over, the summer break is at an end and we are looking forward to an exciting and busy autumn.
Thank you for your continued support. Wishing you a successful last quarter of 2016!
Managing Director, Frontier Voice and Data