What’s driving bandwidth consumption in your office?

slow bandwidth

Does your office internet connection crawl along at a snail’s pace?

Did you know that a sluggish internet connection is one of the top complaints of office workers? (The biggest is the office temperature!)

The good news is that there are many things you can do to improve this. Being aware of what is most likely to slow your internet down can help you streamline your usage and get the most out of your package. So here’s a list of the biggest culprits when it comes to eating up your bandwidth and slowing your system down.

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Everything you need to know about the arrival of 5G

You’ve seen the media coverage; here’s our guide to 5G

The next generation of the mobile network is undeniably the next step in terms of connectivity. Despite it not yet being available to consumers, it’s a topic that has been discussed for many years with testing taking place on a regular basis. This is our little guide, providing Everything you need to know about the arrival of 5G Read More

8 telecoms risks to your GDPR compliance

Telecoms security and GDPR

telecoms security and GDPR

GDPR is changing the way you communicate with people. It is changing how you manage the personal data you have about these people. The legislation changed 18 months ago and you have until May 25th 2018 to be able to demonstrate you are compliant.

It is not our role to tell you of how to manage your data, but we can help with one of the key aspects of the GDPR regulations: security. Read More

First Step Charity Golf Day

Having supported First Step Opportunity Group for the past four years, we would be delighted if you could join us at their charity golf day which we are sponsoring once again this September.

The event, whilst a great day out, is, in fact, a critical source of income for First Step, which relies on donations and fundraising to continue their support for babies and pre-school children with special needs and/or disabilities, and their families.

The charity is close to the hearts of everyone at Frontier – the team have visited and seen for themselves the difference our commitment makes to the children and their families.

Last year we raised an amazing £12,000 and aim to top that figure this year. If you’d like to help us achieve this then please click here for a booking form and email back to marcoms@fvdata.co.uk.

Event information:

Friday 8th September

Theydon Bois Golf Club (Theydon Road, Epping, CM16 4EH)

  • £65 per golfer
  • £260 per 4 ball
  • £30 evening ticket

You can sign up individually or as a team of four, this includes 18 holes, breakfast, three-course meal and after dinner guest speaker, PGA Master Professional, Gary Alliss.

We at Frontier are proud supporters of First Step and hope that together we can make a real difference for the children and their families attending this wonderful local charity.



Registered Charity Number 1106002. Incorporated in England and Wales

Summer 2017 Charity Update

We’re already half way into 2017 and I hope you’ve had a great year so far.

We’ve had some exciting new product announcements this year, a highlight being the successful launch of Frontier Utility. We are now able to offer green energy at the lowest price in the market.

As a company we have continued to support various charities, so far this year we have raised over £4,500. This includes raising money for our Administrator Director, Ian McNamara who ran a marathon in aid of Multiple Sclerosis Society, and of course, we are continuing to support local charity, First Step, with our golf day coming up this September.

As for myself, I will be taking part in the Prudential Ride London (that’s 100 miles!) at the end of this month in aid of Prostate Cancer UK. After being diagnosed with the disease at the beginning of last year, the charity was a great help on my road to recovery. If you’d like to support me and read more about his story please visit my JustGiving page.

Thanks for your time.

We’re Hiring! Sales Executive Role

Sales Executive Job Description

Reporting to:     Business Development Director

Based:                Woodford Green, Essex

Main Tasks:

  1. To sell hosted telephony and associated products and services to new customers.
  2. To manage and upsell to these customers.
  3. To meet, as a minimum, Company sales and profit targets.
  4. To prepare proposals/quotations/tenders in accordance with business margin and position instructions.
  5. To keep accurate customer records and to update daily the Company CRM database.
  6. To provide management reports, sales forecasts etc. on time and in the required format.
  7. To attend sales and product training sessions as and when required.
  8. To assist at exhibitions, seminars etc. as and when required.
  9. To undertake other duties as and when required.

Person Specification:

  • Location: Must live within London & Home Counties
  • Minimum experience:  2 years working sales experience.
  • Job History: No more than 2 jobs in past 5 years (except in exceptional circumstances)
  • Personality Traits: We look for self-confident, ambitious people who want a successful career in selling, whilst having fun and earning money along the way. An ambition to personally grow within the Company and seek more responsibility is also something we like to see in all of our employees.

Who We Are:

  • Established business that has been trading for over 30 years.
  • A profitable Company with annual turnover in excess of £5m.
  • An employer with 40 employees.
  • An equal opportunities employer.
  • A serial award winning company.
  • A Company with ISO 9001 accreditation.
  • A Company with ISO 27001 accreditation.
  • A Company with a proud and excellent record of employee development.

What We Offer:

  • A remuneration package combining salary and uncapped commission that is geared to rewarding successful people, who regularly achieve or exceed targets set.
  • Opportunities for advancement in a rapidly expanding organisation.
  • A dynamic and vibrant working environment, including a sales team that is driven by success and reward.
  • Innovative and rewarding Company incentive programmes.

To apply please contact Nadine Curran on 0208 506 6438 – ncurran@fvdata.co.uk


Frontier announce partnership with TeleWare

We have announced a new partnership with communications technology business TeleWare. A partnership which will allow us to continue providing businesses with flexible communications solutions and a comprehensive, business-grade suite of products for companies of all sizes

TeleWare is dedicated to its philosophy of partnering for growth and working with partners to deliver competitive advantage to both parties. They develop solutions that enable us to improve how our customer’s route, record and analyse their communication platforms.

Together we will be offering cloud call recording solutions to new and existing customers who have a need to record calls; whether it be for training, compliance, governance or productivity purposes. The partnership will focus on mobile, fixed-line and Skype for Business call recording, providing customers with an integrated offering that will work with any PBX system.  The solutions will ensure that businesses operating in the financial sector are compliant with the forthcoming MiFID II regulations and requirements.  Although aimed at smalletr companies operating in the financial sector, we will be working with any company affected by MiFID II, no matter their operations. The more than 55 years’ joint experience offered by TeleWare and Frontier has been achieved by constant innovation and an understanding of shifting regulatory requirements and this will be passed directly onto their clients.

Nolan Braterman, Business Development Director, Frontier, said, “The key mission of most companies is growth. By providing them with scalable and cost-efficient solutions, we can help them achieve this. The analytics that we offer will also mean that companies can gather more data and apply it to inform their growth strategies. The joint solutions that we will be offering with TeleWare will do more than meet current needs and will go a long way to answering future requirements as our customers continue their journey.”

Nick Reaks, Chief Operations Officer, TeleWare, said, “MiFID II is demanding greatly increased call recording and storage from companies. For smaller companies, such as hedge funds, implementing a total transformation of telephony systems to achieve full compliance is a costly and difficult process. Even more, operating that system can be a full-time job which takes away from their main task of delivering performance. By providing systems that are easy to implement and sit on top of existing solutions, we are able to help these smaller operations remain profitable and improve their communications solutions.”

Introduction from Peter

Peter Southgate, Managing Director Frontier Voice and DataWell, 2016 has finally hung up its boots and we’re looking forward with great enthusiasm to the New Year. Despite accusations from some that last year was far too interesting for its own good, 2016 turned out to have been a very positive year for us. I hope it was for you too!

As part of our continued commitment to elevate our customer service to outstanding levels we increased the number of our staff by over 30% last year. Derrick Vernal joined as Service Director at the beginning of October. Under his experienced eye, our Support Team is developing its customer support processes. He has recently taken on three new team members; two in our Customer Service Team, another into our Order Management team. This trend is set to continue throughout 2017. We envisage further recruits during 2017 to meet the demand of our planned growth.

We’ve retained our ISO 9001 and ISO27001 accreditations for another year, for Quality Management and Information Security Management respectively. And we’ll continue to be independently assessed throughout 2017 and beyond. I think they are a must for any business operating in the digital arena.

As always, we’re fully embracing new technologies. Working closely with our suppliers we’re going to be bringing you some innovative, leading edge products including: Cloud based applications, Office 365, hosted telephony, data back-up, disaster recovery solutions…We’re also expanding our mobile product range. Read on and you’ll find out more. This innovation and expansion makes for an exciting and ever-evolving work place, and we’re developing even higher levels of in-house product expertise to provide the support you need and expect from us.

I’m also delighted to introduce Frontier Utility. Offering a comprehensive portfolio of energy, security and mobility products, I believe Frontier Utility is the perfect complement to our Voice and Data Solutions. More details in the newsletter below.

From a personal perspective events in 2016 certainly changed my life, and my perspective on life.

I was diagnosed with prostate cancer at the beginning of the year. The diagnosis was an early one, and I’m happy to report that after receiving treatment, by September I was completely cancer free.

I had my life back, and I was determined to repay the debt.

So I jumped on my bike and cycled 100 miles (which was pretty tough!) to raise awareness and money for the charity Prostate Cancer UK. The response from people was amazingly generous and I raised over £4000.

We’ve always supported local charities as a business. It’s the right thing to do. But I started to do a bit of digging to find out exactly what we do as a group of individuals as well as the Frontier Team.

And this is what I found out.

Over the last 7 years we’ve collectively raised over £50,000 for a variety of causes including:

Prostate Cancer UK                        Haven House

First Step                                          Papyrus UK

Brain Tumour Research                 McMillan Cancer Support

Jeans for Genes                                Wear It Pink                                    Children In Need

Some take a more physical approach than others. Ian McNamara (our Administrator Director) runs marathons (6 of them so far!), as does Gregg in our Customer Support Team. Sean Linehan (our Finance Director) cycles, as do I. Lorraine (our Mobile Specialist) holds fundraisers and Sammie in our Accounts Team organises regular in-office events which often involve cake! Every one of us contributes and that makes me, both as a person, and a business owner, incredibly proud and grateful.

Which just about wraps it up from me for now!

I’m sure 2017 is going to be an exciting and profitable year for us all.

‘Work hard, think big and don’t listen to people who tell you it can’t be done. Life’s too short to think small.’¹

¹Source – Tim Ferriss

Frontier Utility

frontier-utilityWe’re delighted to announce the launch of Frontier Utility – the new home for all your Energy, Security and App2Chat.

The range of solutions that Frontier Utility offers perfectly complements our existing portfolio of data and communications services and includes:

  • Energy – Business Gas, Business Electricity and if you take both services, Dual Business Energy provision
  • Security Systems – CCTV, Alarm Systems, Intercom Systems, Access Control Systems and Servicing, Repairs and Upgrades.
  • App2Chat – the business telephony system that works on a smartphone using landline numbers

To find out more you can talk to a member of the Frontier Utility Team on 08000 926232 (option 4) or by email at info@frontierutility.co.uk