post

Telecoms regulator, Ofcom has launched an investigation into landline rental prices following concerns regarding the increasing costs for customers who do not choose to receive broadband.

The issue mainly affects the elderly, who rely on their landlines but do not wish to bundle it with broadband or pay-TV services.

A review of the situation will decide whether measures should be implemented to protect them.

Despite the cost of wholesale line rentals falling by 25%, Ofcom found that in recent years all major landline providers had increased line rental charges by 28% to 41%.

Jonathan Oxley, Ofcom’s competition group director, said: “Our evidence shows that landline providers have been raising the price of line rental, even as their costs have been coming down.

“We’re particularly concerned for older and vulnerable customers, who rely on their landline and are less likely to change provider. So we’re reviewing this market to ensure these customers are protected and getting value for money.”

The regulator is expected to publish a consultation in early 2017.

If you feel that your business is receiving inefficient broadband and line rental bundles, and you would like a transparent, reliable service, Frontier Voice and Data Ltd, can conduct a re-assessment of your current service – and offer effective broadband solutions to help you on your path to success.

Frontier Voice and Data Ltd offers a large portfolio of business broadband services that optimise the capacity and speed available in any given area. We have been trading for more than 30 years and offering connectivity services since they first became commercially available in the UK. Our other services include telephone systems, business mobiles and Wi-Fi. For more information please contact Alison James today on +44 (0) 8000 92 62 32 or email her at alison.james@fvdata.co.uk.

Citizens Advice calls for customer compensation following broadband delays
German telecoms group warns cyber-attack may be behind network problems