The consumer watchdog organisation Which? has found that broadband is more of an essential than owning a mobile phone, running a car or having savings.
Out of the 2,000 Brits surveyed, 90 per cent said broadband was a key requirement. The only necessities that came above broadband were housing, energy, food, and running water.
Despite this result, two-thirds reported that they have had problems with their broadband in the last year. Moreover, three in 10 said their broadband download speeds are less than 10Mb – the minimum speed the government wants to make a legal right.
Alex Neill, Which? Managing Director of Home and Legal Services, said: “This research underlines again just how important broadband is to our everyday lives. Yet many of us are still experiencing persistent service interruptions and a large proportion of the population can’t access usable speeds to carry out the most basic tasks.
“The government must urgently press ahead with its reforms to give us the faster and more reliable broadband connections we all need.”
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